My son had been receiving orthodontic treatment from Molen for about 5yrs now. He started with an appliance in his mouth to widen the top of his jaw and has since graduated to braces. We are constantly amazed at how friendly and helpful the front office staff are. Whether we are scheduling appointments at the office or over the phone, the staff are always willing to help with a smile! The orthodontic technicians are super friendly and helpful as well. Even though I myself wore braces, I have lots of questions pertaining to the specific treatment for my son and they are always answering my questions or making sure the doctor covers those issues if they are not sure. My son is not just a patient to them, but a person. I especially love how they educate him as he is the one wearing the braces as well as make sure we are aware of what was communicated to him during the examination. If I could give them 10 stars, I would.